Privacy Policy
We take your privacy seriously. This policy explains how we collect, use, and protect your data.
1Information We Collect
Personal Information
- Name and contact information
- Phone numbers for alert escalation chain
- Payment information
- Usage data and preferences
- Call recordings and transcripts
- Dashcam video footage and safety event data
- Unit and camera identifiers
- GPS coordinates from safety events
2How We Use Your Information
We use your information to:
- Provide and improve our fleet safety monitoring service
- Process payments and maintain your account
- Place automated phone call alerts when safety events are detected
- Send SMS messages with dashcam video links
- Send important service updates
- Analyze and improve our AI systems
3Data Storage and Security
We implement industry-standard security measures to protect your data. Call recordings, transcripts, dashcam video clips, and safety event logs are encrypted and stored securely. We retain data only for as long as necessary to provide our service.
4Data Sharing
We do not sell your personal information. We may share data with:
- Service providers who assist in operating our platform
- Payment processors for billing purposes
- Camera providers for event data integration
- Law enforcement when required by law
5Your Rights
You have the right to:
- Access your personal data
- Request data correction or deletion
- Opt out of marketing communications
- Export your data
6Cookies and Tracking
We use cookies and similar technologies to improve user experience and analyze service usage. You can control cookie preferences through your browser settings.
7Children's Privacy
Our service is not intended for users under 13 years of age. We do not knowingly collect information from children.
8Changes to Privacy Policy
We may update this policy periodically. We will notify users of significant changes via email or service notifications.
9Contact Us
For privacy-related questions or concerns, please contact our team at support@guarddog.live
Last updated: March 2026